“A successful team beats with one heart ”

- Michael Gokturk

Our Fearless Leaders

Michael Gokturk
Michael Gokturk
Co-founder & CEO

What’s the best advice you’ve gotten?
Always hire people smarter than you and never stop learning from them.

Kalle Radage
Kalle Radage
President

What’s the formula to a winning team?
A winning team has deep trust, productive conflict, commitment, accountability, and an incredibly intense focus on results.

Ben Yua
Ben Yua
VP Finance

What’s the formula to a winning team?
The winning formula is to have a group of individuals that respect each other and always do the right thing even when things get tough.

Chris Farmer
Chris Farmer
VP Sales, Business Development & Partnerships

What does leadership mean to you?
To me leadership is all about setting an example for others to follow. It means commitment and doing what you say you will do. I think John Quincy Adams said it best, “If your actions inspire others to dream more, do more, and become more, you are a leader”.

Board of Directors

Ryan Holmes
Ryan Holmes
Founder & CEO Hootsuite
John Rante
John Rante
Founder & Executive Chairman BluePay
Paul Pathak
Paul Pathak
Partner, Chitiz Pathak LLP
Michael Gokturk
Michael Gokturk
Co-founder & CEO Payfirma

A World-Class Support Team

One of our core values is "Just make the customer happy",
and these superstars live and breathe it in every conversation, every single day.

We asked Zelly @ Customer Success

We asked Zelly @ Customer Success

What makes Payfirma Customer Service stand out from the crowd?
At Payfirma, customer service is owned by every department and at the heart of everything we do! We’re responsive and reliable, and continually go above and beyond for our customers. We are setting new standards for what customer service should look like.

We asked Jay @ Technical Support

We asked Jay @ Technical Support

What do you like about your job besides all the ice cream?
Working with amazing people and being able to help out some great merchants (that make really good ice cream). I’m also excited to be a part of how Payfirma is helping change the payments industry.

We asked Pom @ Customer Experience

We asked Pom @ Customer Experience

What defines Payfirma Support?
Having access to knowledgeable resources at the right time is vital when you need assistance. We combine world-class customer experience and robust service offerings, to support the business goals of our customers and maximize the full value of the Payfirma platform.