Unlocking Success: Strategies for Credit Unions to Boost Merchant Services Referrals


In a competitive financial environment, it is essential for credit unions to continuously adapt and seek innovative approaches to maintain their edge. One key area of opportunity is increasing referrals for merchant services.

By implementing thoughtful strategies and leveraging technology, credit unions can unlock new growth opportunities and expand their reach. As someone who has witnessed the transformative power of technology, I would like to share a few strategies that can help credit unions increase referrals for their merchant services.

  1. Invest in Joint Marketing Opportunities with Your Merchant Services Partner

Collaborating with your merchant services partner on joint marketing efforts can amplify your reach and increase referrals. This can include co-hosting webinars, sharing informative content, or creating co-branded marketing materials. By pooling resources and expertise, both parties can benefit from increased visibility and a stronger market presence, ultimately leading to more referrals for your merchant services.

  1. Embrace Digital Marketing

Digital marketing is an indispensable tool for promoting your merchant services and increasing referrals. Harness the power of social media, email marketing, and search engine optimization to reach a broader audience and showcase your credit union’s expertise. Share informative content that highlights the benefits of your merchant services and addresses the challenges faced by your target market.

  1. Offer a White Label Merchant Services Solution

By providing a white label merchant services solution, credit unions can elevate their brand presence and create a seamless experience for their business members. This approach allows credit unions to customize the platform to reflect their brand identity while maintaining the flexibility to adapt to evolving member needs. A white label solution also demonstrates your credit union’s commitment to offering cutting-edge services and can serve as a powerful driver of referrals.

  1. Incentivize Referrals

A referral program that offers incentives to both referrers and referred members can significantly boost referrals for your merchant services. Incentives can include discounted rates, waived fees, or even cash rewards. Ensure that your referral program is well-promoted and that the benefits are clearly communicated to members.

  1. Train and Educate Your Team

Your credit union’s employees are the front line of your referral efforts. Invest in ongoing training and education to ensure your team is well-versed in your merchant services offerings and can effectively communicate their benefits to clients. With the help of your merchant services partner, you can encourage a culture of collaboration and accountability, and set referral targets that align with your credit union’s goals.

Final Thoughts
Boosting referrals for merchant services is an achievable goal for credit unions willing to invest in relationship building, tailored solutions, and strategic partnerships.

Credit unions can further strengthen their referral efforts and capitalize on new opportunities for growth in the competitive financial services landscape. Remember, a diverse and proactive approach is key to unlocking your credit union’s full potential.

Partner with Payfirma today and embrace the future of financial services. Contact us today and we can help you find the right solutions for your business. Call us at 1-800-747-6883 or email us at [email protected].