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Chai Phadoemchit, owner and operator of BungoBox West Coast, first saw a commercial for BungoBox on TV 4 years ago. He thought it was a great idea and after some research, Chai found that BungoBox was offering franchises in Vancouver.
Chai decided to take the next step and in January 2013, BungoBox Vancouver made their first delivery. They have since grown rapidly – to the point that they’ve taken over the BungoBox Edmonton location as well.
As with any company in the growth stage, cost and cash flow are always top of mind and BungoBox was no exception. With their last processor, they were tired of paying high overhead fees and waiting for days to see funds deposited into their account.To make matters worse, the processor was not user or mobile friendly, and their web-based portal was difficult to use, providing no flexibility.
Low fees, an easy to use product, faster access to funds, great customer service and most importantly, the ability to scale and grow their business were all things BungoBox wanted in a payment processor. A tall order to fill but one that was found in Payfirma.BungoBox found the flexibility they’d been looking for with Payfirma; they are able to easily accept payments through mobile and web terminal and see all transactions in one place.
BungoBox found the flexibility they’d been looking for with Payfirma; they are able to easily accept payments through mobile and web terminal and see all transactions in one place.
Since signing up with Payfirma 2 years ago, BungoBox has seen amazing growth. By partnering with Payfirma, BungoBox has not only been able to increase cash flow but also save valuable time as they get paid right away, eliminating the need to track down payments.
They also don’t have to waste time dealing with faulty equipment as Chai stated that Payfirma’s products are extremely reliable.
With their Edmonton location now open, they are hoping to expand even further and will continue to rely on Payfirma for help.