Case Studies

Beta5 Mixes It Up With Mobile Payment

““Payfirma took care of everything – from the setup to helping us out with an online payment gateway that was compatible with out web store. Since then, the vast majority of their sales are through credit and debit card. Payfirma’s full solution helps our business everyday.”
— Jess Rosinski. Co-owner, Beta5 Chocolates

The Background

What makes the best chocolate? It’s not the cocoa. It’s not the eggs. It’s the passion behind and attention involved in each bars creation. Jess Rosinski, co-owner of Beta5 Chocolates is lactose intolerant, but that doesn’t stop her and partner Adam Chandler from creating the most outrageous and sinful bars in town.

The Challenge

Beta5 Chocolates is a Vancouver-based confectionary that creates small batch egg-less artisanal chocolates, baked goods, and preserves. Their philosophy is to use only the freshest ingredients to create innovative products with unique flavors and forms. Beta5 is a different kind of chocolate shop. Their company vision carries strong not only in the confections they create, but also to how they operate as a business. They source only from sustainable produce, use only ethically sourced estate chocolates and support local farms, which is why they looked no further than Canada-grown Payfirma for their payment processing needs.

Our payment advisor has been there in person, on the phone, even on text message and that’s incredibly important to us

The Solution

“I read about Payfirma, and then just called the office one day to ask questions, and ended up having a 30 minute conversation with a payment advisor who walked me through how it all works,” says Jess. “Our payment advisor has been there in person, on the phone, even on text message and that’s incredibly important to us.”

The Result

Beta5 has grown tremendously since Adam started cooking at their Strathcona location, most recently with their partnership with another local food stop MEAT & BREAD. With growth like this, they needed an all-in-one payment solution that took care of their store sales, website sales, and anywhere else they could sell their confections. “Payfirma took care of everything – the setup of our traditional PIN-pad, to the mobile payment app, to helping us out with an online payment gateway that was compatible with out web store,” says Jess. “Since then, the vast majority of their sales are through credit and debit card. Payfirma’s full solution helps our business everyday.

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