A World-Class Support Team
One of our core values is "Just make the customer happy",
and these superstars live and breathe it in every conversation, every single day.
We asked Zelly @ Customer Success
What makes Payfirma Customer Service stand out from the crowd?
At Payfirma, customer service is owned by every department and at the heart of everything we do! We’re responsive and reliable, and continually go above and beyond for our customers. We are setting new standards for what customer service should look like.
We asked Jay @ Technical Support
What do you like about your job besides all the ice cream?
Working with amazing people and being able to help out some great merchants (that make really good ice cream). I’m also excited to be a part of how Payfirma is helping change the payments industry.
We asked Pom @ Customer Experience
What defines Payfirma Support?
Having access to knowledgeable resources at the right time is vital when you need assistance. We combine world-class customer experience and robust service offerings, to support the business goals of our customers and maximize the full value of the Payfirma platform.